project proposals and service delivery requirements, identifying human resource and service provider requirements
are committed to providing exceptional customer service. As an Operations Manager you will lead a BPO contact center team in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) promoting IGT Solutions. You possess proven customer service and contact center operations skills, strong communication constantly meets or exceeds contractual Timelines and Service Level Agreements Leading presence in client relationship agents Manage daily operations to ensure smooth service delivery, including coordination with key support
recruitment process, ensuring a high standard of service and satisfaction for our clients and candidates Client Management Build and attract new clients Service existing clients Build a continues Sales Funnel
recruitment process, ensuring a high standard of service and satisfaction for our clients and candidates Client Management Build and attract new clients Service existing clients Build a continues Sales Funnel
Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining