Head of Critical Services, Security, Risk or National Security - National and Across Border Vehicle
effective interaction with high-profile clients and agents
established international customer base.
MMC supplies more than 120 customers in over 20 countries and excellent business practices of MMC provide our customers peace of mind, first-class quality, and reliable effectively sourcing the correct commodities and services by ensuring quality, safety and commercial optimization that will be responsible for sourcing goods and services required for the operations of MMC at the best delivering the world’s highest quality EMM to customers all over the world, directly from Mbombela (Nelspruit)
managing the procurement of grain and maintaining service delivery to current and future Clients. Advanced knowledge and proficiency in Excel. Strong Customer service orientation. Strong Sales and marketing skills Afrikaans and English. Excellent numerical skills. Service producers portfolios; Manage Safex Clients and
managing the procurement of grain and maintaining service delivery to current and future Clients. Advanced knowledge and proficiency in Excel. Strong Customer service orientation. Strong Sales and marketing skills Afrikaans and English. Excellent numerical skills. Service producers portfolios; Manage Safex Clients and
standards and regulations.
- Handle escalated customer issues and ensure prompt resolutions
- Stay
operations management, preferably within the food service or hospitality industry.
- Strong leadership
skills
- A passion for delivering outstanding customer experiences
- Commitment to upholding brand
advantage
management of all aspects of the campaigns to ensure service delivery against client performance standards. and investigate deviations. Review daily service levels, customer experience, quality, and compliance measures with Operations Managers ensuring alignment to customer requirements. Compile monthly reports with Operations improvement Engage with client on operational issues and service delivery on a weekly basis. Ensure continuous Improvement area. Identify and highlight opportunities for service and process improvements to Head of Operations
administration, finance, human resources, sales, and customer service.
of working experience