Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house system to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process sub-contractor invoices Manage switchboard Follow up with stores on documentation not received. Manage all paperwork will be advantageous Must have excellent time-management and problem-solving skills Must be able to work
Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house system to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process sub-contractor invoices Manage switchboard Follow up with stores on documentation not received. Manage all paperwork will be advantageous Must have excellent time-management and problem-solving skills Must be able to work
cross-functionally. Actively resolve issues that come up. Manage subcontractors to ensure the business delivers targets with a healthy balance between internal Technicians, overtime, and outsourced jobs. Maintain positive positive relationships with Asset Management Companies. Responsible for the after-sales services function maintaining team capability (both admin staff and technician skills on admin work). Administer, finalize, feedback. Keep management informed to avoid surprises. Manage staff weekend stand-by schedule. Manage, administer
cross-functionally. Actively resolve issues that come up. Manage subcontractors to ensure the business delivers targets with a healthy balance between internal Technicians, overtime, and outsourced jobs. Maintain positive positive relationships with Asset Management Companies. Responsible for the after-sales services function maintaining team capability (both admin staff and technician skills on admin work). Administer, finalize, feedback. Keep management informed to avoid surprises. Manage staff weekend stand-by schedule. Manage, administer
optimal forecasting results Product lifecycle management Place supplier purchase orders to ensure achievement replenishment Forecasting exception management Project management Data analysis and reporting The successful
Ensuring that all invoices are signed off by Management. Updating service files weekly. Assisting with