incumbent serves as the Administrative/Technical Assistant to the Diplomatic Technology/Customer Engagement system's users and provides customer service to assist in the operation, restoration, and configuration arranging for delivery and disposal of equipment 15% - Assists users during in-processing and out-processing with configuring new phones, managing phone applications, assisting users with technical issues and reconfiguring and reconciles cell phone billing. 20% - Maintains Post IT inventory Conducts yearly inventory scanning
incumbent serves as the Administrative/Technical Assistant to the Diplomatic Technology/Customer Engagement system's users and provides customer service to assist in the operation, restoration, and configuration arranging for delivery and disposal of equipment 15% - Assists users during in-processing and out-processing with configuring new phones, managing phone applications, assisting users with technical issues and reconfiguring and reconciles cell phone billing. 20% - Maintains Post IT inventory Conducts yearly inventory scanning