• To check and validate all GAP claim documents received and to request any outstanding documents • To follow the claims process and capture the claim information onto the system • To verify and update any client personal information changes on the system policy record • To assess the validi
• To check and validate all GAP claim documents received and to request any outstanding documents • To follow the claims process and capture the claim information onto the system • To verify and update any client personal information changes on the system policy record • To assess the validi
• To be logged onto the Client Services inbound telephone queue and web touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim related correspondence queries per day within a 24 hour turnaround time • Maintain and update your daily wor
• To be logged onto the Client Services inbound telephone queue and web touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim related correspondence queries per day within a 24 hour turnaround time • Maintain and update your daily wor