work under pressure. Valid Code 8 License German, French, or Dutch language literate an advantage.
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
incoming calls within the first three (3) rings. Screen all calls, transfer all incoming calls to the correct reception. Resolve customer queries or direct the call to the relevant person to assist Sales Support Support
incoming calls within the first three (3) rings. Screen all calls, transfer all incoming calls to the correct reception. Resolve customer queries or direct the call to the relevant person to assist Sales Support Support
inspection sheets to compare to. Fibre in the centres (documents/arranging access/surveys/mailing) Email
inspection sheets to compare to. Fibre in the centres (documents/arranging access/surveys/mailing) Email
Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending