Reference: CET004018-MO-1 Job Specification: Chief Agent PRIMARY PURPOSE: Oversee the Johannesburg Inspectorate prioritize inspection plans. Allocate and monitor Agents for site inspections. Conduct escalated inspections Funds Administrator, Dispute Resolutions Officer, Agents. External: Employers, Employees, Employer Organisations EXPERIENCE REQUIREMENTS: Minimum: 5 years as an Agent in investigations and inspections, Supervisory experience experience, Representing bargaining council, Training Agents. KNOWLEDGE, SKILLS & BEHAVIOURS: Knowledge:
Prioritise and approve weekly plans submitted by Agents to conduct inspections on establishment to determine compliance to the Collective Agreements Allocate Agents to conduct site visits to carry out inspections establishments where non-compliance has been escalated by an Agent Conduct investigations on demarcation disputes to Verify that necessary actions have been taken by the Agents as a result of establishments non-compliance i backdrop of customer centricity Deliverables: Instruct Agents to carry out jurisdiction investigations to determine
Reference: CET004018-MO-1 Job Specification: Chief Agent PRIMARY PURPOSE: Oversee the Johannesburg Inspectorate prioritize inspection plans. Allocate and monitor Agents for site inspections. Conduct escalated inspections Funds Administrator, Dispute Resolutions Officer, Agents. External: Employers, Employees, Employer Organisations EXPERIENCE REQUIREMENTS: Minimum: 5 years as an Agent in investigations and inspections, Supervisory experience experience, Representing bargaining council, Training Agents. KNOWLEDGE, SKILLS & BEHAVIOURS: Knowledge:
Customer Service Agent, Midrand, Johannesburg. Company Name: Industrial Web Technologies. A Contract Permanent post for an Administrator/Customer Service Agent required for the handling of customers and administration starter position. Call Centre experience would be a bonus. The position entails taking calls from customers
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the Distribute weekly service/repair schedule Dealing with Agents, Sub-Distributors regarding queries, requests,
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the Distribute weekly service/repair schedule Dealing with Agents, Sub-Distributors regarding queries, requests,
develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and At least 5 years' experience in a debt collection call center with minimum 2 years leadership experience
sales and operations. Responsibilities: Manage inbound leads and nurture them into sales opportunities
Proven experience as front desk representative, agent or relevant position Familiarity with office machines
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take