starter position. Call Centre experience would be a bonus. The position entails taking calls from customers
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
meetings and managing calendars Answering phone calls and emails and taking messages Taking accurate and
seconds of call received All calls for Senior Management must be screened thoroughly before calls are transferred the COO. If the COO is not available, forward the call to any other available senior manager that will Message must reflect caller name, date and time of call, and short message regarding the caller's requirements
seconds of call received All calls for Senior Management must be screened thoroughly before calls are transferred the COO. If the COO is not available, forward the call to any other available senior manager that will Message must reflect caller name, date and time of call, and short message regarding the caller's requirements
meetings and managing calendars Answering phone calls and emails and taking messages Taking accurate and