for a highly motivated and ambitious Commercial Analyst to join the team at their Cape Town Head Office
order issuance and dispute referrals. Complaint Investigations with Customer Centricity: Deliverables: Delegate jurisdiction investigations. Ensure customer-centric approach in all activities. Respond to and investigate complaints Measures: Accurate complaints register. Timely investigations and positive feedback. Administration: Deliverables: REQUIREMENTS: Minimum: 5 years as an Agent in investigations and inspections, Supervisory experience, Trade to visit establishments for inspections and investigations. R 50000 - R 53000 - Annually
order issuance and dispute referrals. Complaint Investigations with Customer Centricity: Deliverables: Delegate jurisdiction investigations. Ensure customer-centric approach in all activities. Respond to and investigate complaints Measures: Accurate complaints register. Timely investigations and positive feedback. Administration: Deliverables: REQUIREMENTS: Minimum: 5 years as an Agent in investigations and inspections, Supervisory experience, Trade to visit establishments for inspections and investigations. R 50000 - R 53000 - Annually
non-compliance has been escalated by an Agent Conduct investigations on demarcation disputes to establish activities establishments have failed to comply after 14 days 2. Investigation of Complaints against the backdrop of customer Deliverables: Instruct Agents to carry out jurisdiction investigations to determine if establishment activities fall individual employees or establishments, delegate investigations to Agents to determine the extent of non-compliance during and after the investigation to provide the outcome on the investigation conducted All information
resilience Integrity and values Customer centricity Investigative Orientation Upholding delivery and quality standards
resilience Integrity and values Customer centricity Investigative Orientation Upholding delivery and quality standards
relevant documents are collected and sent for investigation. Office Administration: Keep track of office
relevant documents are collected and sent for investigation. Office Administration: Keep track of office
Afrikaans and very strong Excel and Word skills • Investigate new/alternative suppliers • Grade 12 and proof
Afrikaans and very strong Excel and Word skills • Investigate new/alternative suppliers • Grade 12 and proof