non-compliance has been escalated by an Agent Conduct investigations on demarcation disputes to establish activities establishments have failed to comply after 14 days 2. Investigation of Complaints against the backdrop of customer Deliverables: Instruct Agents to carry out jurisdiction investigations to determine if establishment activities fall individual employees or establishments, delegate investigations to Agents to determine the extent of non-compliance during and after the investigation to provide the outcome on the investigation conducted All information
enforce contractors' compliance Conduct accident investigations when required Assist management with the
recommendations where applicable Ensure that accident and incident control measures are in place and and enforced Conduct health and safety investigations, prepare reports and make recommendations for improvements
recommendations where applicable Ensure that accident and incident control measures are in place and and enforced Conduct health and safety investigations, prepare reports and make recommendations for improvements
Reference: CAW005684-NT-1 Motor Dealership Warranty Clerk - Cape Town CBD, Western Cape A well established years Warranty claims experience within a Franchise Motor Dealership Literate on Autoline / Kerridge Attention
organisational skills. Previous experience in the motor industry essential. Duties will include: Making
Automotive and Motor Cycle Accessories & Spares Shop in the Upper Highway Area is recruiting for
order issuance and dispute referrals. Complaint Investigations with Customer Centricity: Deliverables: Delegate jurisdiction investigations. Ensure customer-centric approach in all activities. Respond to and investigate complaints Measures: Accurate complaints register. Timely investigations and positive feedback. Administration: Deliverables: REQUIREMENTS: Minimum: 5 years as an Agent in investigations and inspections, Supervisory experience, Trade to visit establishments for inspections and investigations. R 50000 - R 53000 - Annually
order issuance and dispute referrals. Complaint Investigations with Customer Centricity: Deliverables: Delegate jurisdiction investigations. Ensure customer-centric approach in all activities. Respond to and investigate complaints Measures: Accurate complaints register. Timely investigations and positive feedback. Administration: Deliverables: REQUIREMENTS: Minimum: 5 years as an Agent in investigations and inspections, Supervisory experience, Trade to visit establishments for inspections and investigations. R 50000 - R 53000 - Annually
Matric Fully bilingual in English and Afrikaans Motor dealership industry experience in a Bookings Clerk