Akani RFA is looking for two dedicated Centre Managers to oversee the operations and growth of our premier the second role will involve managing multiple centres in the regions of Klerksdorp, Secunda, Groblersdal performance of the centre. Planning, organizing, and directing the activities of the centre. Oversees leasing the profitability of the centre. 5 years experience in the property / centre management industry. A relevant Experience in Facilities Management preferable in msll / centre management. Excellent understanding and knowledge
extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
Akani RFA is looking for two dedicated Centre Managers to oversee the operations and growth of our premier the second role will involve managing multiple centres in the regions of Klerksdorp, Secunda, Groblersdal performance of the centre. Planning, organizing, and directing the activities of the centre. Oversees leasing the profitability of the centre. 5 years experience in the property / centre management industry. A relevant Experience in Facilities Management preferable in msll / centre management. Excellent understanding and knowledge
extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
to perform all tasks associated with the contact centre, from call management to response reaction and assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each to 14h00, 14h00 to 22h00 and 22h00 to 06h00. RESOURCES • Computer and various software packages (Microsoft • Logistics background an advantage • Response centre background an advantage • Excel experience should • Logistics background an advantage • Response centre background an advantage • Excel experience should
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration adherence to set budgets; Manage the required resources to enable business performance & achieve business
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration adherence to set budgets; Manage the required resources to enable business performance & achieve business
to perform all tasks associated with the contact centre, from call management to response reaction and assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each to 14h00, 14h00 to 22h00 and 22h00 to 06h00. RESOURCES • Computer and various software packages (Microsoft • Logistics background an advantage • Response centre background an advantage • Excel experience should • Logistics background an advantage • Response centre background an advantage • Excel experience should
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients