Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call call outs Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process
Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call call outs Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process
when required. Scheduling the technicians for the day. Ensuring technicians have the relevant parts and
when required. Scheduling the technicians for the day. Ensuring technicians have the relevant parts and
maintaining efficient operations and supporting our technicians to deliver exceptional service to our customers ensure competitive pricing. Liaise with service technicians to understand their parts requirements. Maintain
accurate records in spreadsheets. Coordinate technician dispatches for commissioning, audits, and quotes records Assist with leave records. Coordinate technician vehicle licensing and medicals. Maintain adequate
accurate records in spreadsheets. Coordinate technician dispatches for commissioning, audits, and quotes records Assist with leave records. Coordinate technician vehicle licensing and medicals. Maintain adequate
of contract Arrange installations Liaise with Technicians Manage deliver and installations dates Ensure
of contract Arrange installations Liaise with Technicians Manage deliver and installations dates Ensure
jobs in Syspro. Allocating jobs to regional technicians. Recording job details into Syspro. Closing jobs