Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call call outs Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process
Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call call outs Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process
when required. Scheduling the technicians for the day. Ensuring technicians have the relevant parts and
when required. Scheduling the technicians for the day. Ensuring technicians have the relevant parts and
of contract Arrange installations Liaise with Technicians Manage deliver and installations dates Ensure
of contract Arrange installations Liaise with Technicians Manage deliver and installations dates Ensure
Open and close work orders as directed updating technician comments and feedback Keep clients updated on