INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients
Responsibilities: ● Handling of incoming and outgoing calls by means of a friendly and well-informed service administrative skills (e.g. typing, filing, returning calls, taking messages, visitors’ log sheets, etc.) ●
screening and forwarding incoming phone calls; – Manage 200 calls a day; – Ensure reception area is tidy
CVs
· Answer, screen, and forward incoming calls
· Recording and delivering of messages accurately
· Grocery list
· Logging service calls for printers
· Arranging couriers when needed
updating of CVs · Answer, screen, and forward incoming calls · Recording and delivering of messages accurately hospital orientation · Grocery list · Logging service calls for printers · Arranging couriers when needed ·
updating of CVs · Answer, screen, and forward incoming calls · Recording and delivering of messages accurately hospital orientation · Grocery list · Logging service calls for printers · Arranging couriers when needed ·
Claims Control Taking telephonic claims related calls Repudiating claims Arranging assessors when necessary