candidate with extensive in-bound and customer relations call centre experience to join their team Duties: 12 qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Excellent
candidate with extensive in-bound and customer relations call centre experience to join their team Duties: 12 qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Excellent
r />To provide CLC as a business and Customer Experience Centre (CEC) with the necessary support in performing
the smooth and efficient running of the Customer Experience Centre (CEC) and the CLC business.
perform all tasks associated with the contact centre, from call management to response reaction and measurement assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access keeping with the company ethos of the company, all customer and supplier interactions are to be performed commitment to immediate communication and response to customers and suppliers. • Our culture depends heavily on
/ support / investigation / administration on customer application instances.
perform all tasks associated with the contact centre, from call management to response reaction and measurement assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access keeping with the company ethos of the company, all customer and supplier interactions are to be performed commitment to immediate communication and response to customers and suppliers. • Our culture depends heavily on
treatments. · Process customer payments, manage appointments, and warmly welcome customers upon arrival. · · Experience in Sage advantageous. · Excellent customer service abilities and verbal communication skills Ability to make clients feel comfortable and well cared for. · Well-presented and professional. · Basic
and customers, and notifying company personnel about incoming visitors.
Management: Professionally handle incoming phone calls by answering, assisting, and directing them to the
similar Work Experience Essential: 2 – 5 years customer service experience, specifically dealing with feedback Focus on getting things done Passion for customer service Ability to build relationships Ability pressure Preference for team working Perseverance Customer centricity and focus Key responsinilities: Operations keep track of trends in the insurance industry Customer and Supplier Relations Ensuring the successful and updates continuously. Reporting: Internal customers Branch employees, inter-departments External stakeholders