London, Eastern Cape. Company Name: Hashtag Fire Services. Applications are invited for the Sales Administrator Administrators provide support for our sales representatives, complete front line and back office administrative functions, and ensures impeccable all-around customer service. An Important Announcement from (jobscoin
working as a virtual admin assistant, supporting the branch with all its administration needs. The role involves:
skills
Experience within the Automotive Industry (Workshop/Service environment is a requirement)
Strong Administration Microsoft Excel, Word, Outlook
Must have good customer relation skills
Must be well organized and
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem Solving
monitored. Ensure targets are met in accordance with customer scope. Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Ensuring the Debtors Aging is kept current and escalating. Promote interdepartmental in daily morning meetings at Plant level with customer management. Review quality as per standard operating Develop, implement, and monitor guidelines for customer satisfaction. To support Contracts Manager to
Description Costings for customer quotes Requesting estimates from clearing agents Dealing with Pricing
& information seeking Cultural sensitivity Service orientation
& information seeking Cultural sensitivity Service orientation
procurement and suppliers.
Working knowledge of Service Level Agreements and Memoranda of Understanding