call resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating (Treating Customers Fairly) Effective self-management and team work Required Job Competencies: MS Office Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking years' experience quality assurance and coaching in customer service, sales, and completion of quality assurance
call resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating (Treating Customers Fairly) Effective self-management and team work Required Job Competencies: MS Office Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking years' experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Collecting & processing of information, data capturing & administration is key. Effective communication their diesel slips are submitted daily. Accurate data capturing of all information into a spread sheet
quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies efficiencies and effectiveness in customer interactions Report on quality assurance assessment results and teamwork Continuous focus on customer centricity (Treating Customers Fairly) Matric, with 2-3 years Energy Personal resilience Integrity and values Customer centricity Investigative Orientation Upholding
quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies efficiencies and effectiveness in customer interactions Report on quality assurance assessment results and teamwork Continuous focus on customer centricity (Treating Customers Fairly) Matric, with 2-3 years Energy Personal resilience Integrity and values Customer centricity Investigative Orientation Upholding
WELL SPOKEN
COMPUTER LITERATE
GOOD CUSTOMER SERVICE
DEPENDABILITY
PROBLEM-SOL
in Afrikaans. The candidate will need to place customer orders on our system, respond to queries and provide in maintaining up-to-date customer records and databases. Handle customer inquiries promptly and professionally
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem