Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
SPOKEN
COMPUTER LITERATE
GOOD CUSTOMER SERVICE
DEPENDABILITY
PROBLEM-SOLVING
ATTENTION
This role is an in-house position and will be based at our office/manufacturing facility in Pretoria in Afrikaans. The candidate will need to place customer orders on our system, respond to queries and provide in maintaining up-to-date customer records and databases. Handle customer inquiries promptly and professionally
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem Solving
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem Solving
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem Solving
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem Solving
quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies efficiencies and effectiveness in customer interactions Report on quality assurance assessment results and teamwork Continuous focus on customer centricity (Treating Customers Fairly) Matric, with 2-3 years Energy Personal resilience Integrity and values Customer centricity Investigative Orientation Upholding
quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies efficiencies and effectiveness in customer interactions Report on quality assurance assessment results and teamwork Continuous focus on customer centricity (Treating Customers Fairly) Matric, with 2-3 years Energy Personal resilience Integrity and values Customer centricity Investigative Orientation Upholding