Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating experience quality assurance and coaching in customer service, sales, and completion of quality assurance assessments
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating experience quality assurance and coaching in customer service, sales, and completion of quality assurance assessments
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Investigative Orientation Upholding delivery and quality standards
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Investigative Orientation Upholding delivery and quality standards
Provides administrative support to the overall Quality & Food Safety department. Performs a variety SHERQ Modules Lab Adinistration Take Minutes for Quality Meetings. Updating Slides for Lab information for Monthly Food Safety Meeting & Management Review. Quality & Food Safety Administration Training- Uploading training schedule and personnel matrix. Input Quality & Food safety data into WW FPI system. DMS
Provides administrative support to the overall Quality & Food Safety department. Performs a variety SHERQ Modules Lab Adinistration Take Minutes for Quality Meetings. Updating Slides for Lab information for Monthly Food Safety Meeting & Management Review. Quality & Food Safety Administration Training- Uploading training schedule and personnel matrix. Input Quality & Food safety data into WW FPI system. DMS
of best practices. Problem Identification and Solution Development: Identify and analyze business processes the company vision. Quality and Risk Management: Ensure high standards of quality in all operational activities activities and implement quality assurance programs. Identify and mitigate operational risks, developing training and support to teams on new processes and solutions, ensuring smooth transition and adoption. Prepare
issues.
with branch teams to implement customer-focused solutions that drive growth and satisfaction
reports. Processing captured data into monthly quality reports. Accounting for large appliances tool register and ability to work without supervision. Self-assured. This is a critical requirement. R10 000