appointment as an Executive Director: Corporate Services on a 24-month fixed-term performance-based contract provide strategic leadership, support, and advisory services through the development and implementation of corporate services. Key Performance Areas: Provide overall leadership to the Corporate Services Programs strategic development of the organization's Corporate Services strategy. Develop annual plans and monitor implementation budgets and costs of all activities by the Corporate Services Programs. Contribute, as a member of the Executive
appointment as an Executive Director: Corporate Services on a 24-month fixed-term performance-based contract provide strategic leadership, support, and advisory services through the development and implementation of corporate services. Key Performance Areas: Provide overall leadership to the Corporate Services Programs strategic development of the organization's Corporate Services strategy. Develop annual plans and monitor implementation budgets and costs of all activities by the Corporate Services Programs. Contribute, as a member of the Executive
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work before job ordering Month end reports and feedback to head office (Attendance registers, Update of stationery refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work before job ordering Month end reports and feedback to head office (Attendance registers, Update of stationery refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work before job ordering Month end reports and feedback to head office (Attendance registers, Update of stationery refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work before job ordering Month end reports and feedback to head office (Attendance registers, Update of stationery refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem Solving
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem Solving