Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and consistent implementation of the experience at all times Needs to show customized precision in all work aspects ordering Month end reports and feedback to head office (Attendance registers, Update of stationery and refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests communicate with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and consistent implementation of the experience at all times Needs to show customized precision in all work aspects ordering Month end reports and feedback to head office (Attendance registers, Update of stationery and refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests communicate with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and consistent implementation of the experience at all times Needs to show customized precision in all work aspects ordering Month end reports and feedback to head office (Attendance registers, Update of stationery and refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests communicate with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and consistent implementation of the experience at all times Needs to show customized precision in all work aspects ordering Month end reports and feedback to head office (Attendance registers, Update of stationery and refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests communicate with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism manner. Technical Skills and Experience The following skills and experience or the equivalent of such will Regulatory Authority (PSIRA) Grade A is advantageous. MS Office proficiency on a basic level Competencies Report English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism manner. Technical Skills and Experience The following skills and experience or the equivalent of such will Regulatory Authority (PSIRA) Grade A is advantageous. MS Office proficiency on a basic level Competencies Report English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism manner. Technical Skills and Experience The following skills and experience or the equivalent of such will Regulatory Authority (PSIRA) Grade A is advantageous. MS Office proficiency on a basic level Competencies Report English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism manner. Technical Skills and Experience The following skills and experience or the equivalent of such will Regulatory Authority (PSIRA) Grade A is advantageous. MS Office proficiency on a basic level Competencies Report English Fluency Communication Attention to Detail Customer Service Orientation Ethics and Integrity Problem
Assistant Manager with extensive LIFE Insurance experience. Oversee, in conjunction with the Operations stakeholders, both internal & external; Measure customer satisfaction through feedback mechanisms; Research design & implementation of best practice customer-centric solutions in conjunction with the Operations a timely manner and accurately Ensure that all customer queries, escalations & complaints are handled litigation, or possible legal litigation to legal officer, or in his / her absence, to the Operations Manager;
Assistant Manager with extensive LIFE Insurance experience. Oversee, in conjunction with the Operations stakeholders, both internal & external; Measure customer satisfaction through feedback mechanisms; Research design & implementation of best practice customer-centric solutions in conjunction with the Operations a timely manner and accurately Ensure that all customer queries, escalations & complaints are handled litigation, or possible legal litigation to legal officer, or in his / her absence, to the Operations Manager;