customer service assistance.
Key Performance Areas include:
role: Lead a successful team of experienced individuals in the Life Insurance industry and join an agile
role: Lead a successful team of experienced individuals in the Life Insurance industry and join an agile
COMPETENCIES Task oriented, exceedingly well organised individual, and focussed. Emotional maturity and ability
interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies
members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution
members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution
interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies
communication with relevant team members • Maintain key relationships with various external stakeholders communication with relevant team members • Maintain key relationships with various external stakeholders
communication with relevant team members • Maintain key relationships with various external stakeholders communication with relevant team members • Maintain key relationships with various external stakeholders