Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products London office. Key Accountabilities : Operate Call-centre to receive and optimise fuel orders; Co-ordinate
support of the company system
Provide system and QA admin support
Manage and coordinate health
We are recruiting for a Junior PARAPLANNER / QA Admin for our client within the Financial Services Industry Randpark Ridge. QA sign off for assigned assistants. QA sign off for all assistants if the other QA is not at Admin person for the outstanding information. Monthly QA report to Operations Director General Company Figures: Director Update figures on days whereby the other QA is not at work. Verification of all high premium cases (R4000 and above). Competition figures. The QA will be responsible for checking all compliance documents
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
Our client that specialises in Legal Services is seeking a Legal Secretary on a 6-month Temporary Contract to join their Cape Town branch. Purpose of the job: To provide legal secretarial support to the Legal Advisor / Claims Executive. Salary: R280k-R330k Benefits: Guaranteed bonus/Performance Bonu
We are recruiting for a QA / Compliance Administrator for our client within the Financial Services industry limited to: QA sign off for assigned assistants. QA sign off for all assistants if the other QA is not at Admin person for the outstanding information. Monthly QA report to Operations Director General Company Figures: Director Update figures on days whereby the other QA is not at work. Verification of all high premium cases (R4000 and above). Competition figures. The QA will be responsible for checking all compliance documents
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between relevant Legislation (e.g. FAIS, Insurance, NCA etc.) QA Scorecard Good Verbal and written communication skills
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between relevant Legislation (e.g. FAIS, Insurance, NCA etc.) QA Scorecard Good Verbal and written communication skills
We are recruiting for a Junior PARAPLANNER / QA Admin for our client within the Financial Services Industry Randpark Ridge. QA sign off for assigned assistants. QA sign off for all assistants if the other QA is not at Admin person for the outstanding information. Monthly QA report to Operations Director General Company Figures: Director Update figures on days whereby the other QA is not at work. Verification of all high premium cases (R4000 and above). Competition figures. The QA will be responsible for checking all compliance documents
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete