courteous manner. -Answer a high volume of incoming calls -Communicate and liaise verbally and in writing the availability of staff likely to receive inbound calls and/or sales counter enquiries. -General administrative
REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of all
cessing of instructions
main point of contact for key initiatives and inbound requests. The ideal candidate is an ambitious individual
touches, freeing people from limitations. We will be calling all government workers and offering them products products, we have an exsiting data so no cold calling. Making calls Handling objections Taking down information working with government workers. Previous 1 year call center experience. Matric Certificate Basic And
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
incoming calls within the first three (3) rings.
incoming calls within the first three (3) rings. Screen all calls, transfer all incoming calls to the correct reception. Resolve customer queries or direct the call to the relevant person to assist Sales Support Support