high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management quality assurance and coaching in customer service, sales, and completion of quality assurance assessments
high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management quality assurance and coaching in customer service, sales, and completion of quality assurance assessments
effectiveness in customer interactions Report on quality assurance assessment results Effective self-management and Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office
6 level 2 years Quality Management or Quality Assurance and/or Business Process Redesign 1 year Risk Management
RESPONSIBILITIES:
MAINTAIN THE ORGANISATION'S QUALITY MANAGEMENT SYSTEM (QMS)
operational A thorough understanding of combined assurance concept, including internal audit and control
part of HR duties
professional and relevant
effectiveness in customer interactions Report on quality assurance assessment results Effective self-management and Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office
personal networks; participating in professional societies.