Africa
Who are we looking for: Client Service Director
What will you do :service, account management or a related role within a
enterprises.
increasing the sustainable profitability of the customers, utilising technology that enhances efficiencies resolving customer queries. Interacting with key stakeholders across the value chain to promote customer satisfaction Applying a differentiated marketing strategy to meet customer needs. Working in close cooperation with Regional Providing strategic support to representatives/agents with regards to products and recommendations. Please
to add to our resource pool of Digital Marketing Agents. Ideally you will have solid experience in Facebook
Description: Responsible for creating awareness about the services of the company via online, mail or campaigns. order to understand the services to market. 2. He/ She have to conduct customer feedback and organize surveys better service the clients via online, mail etc. 3. Plan strategies and ways in making the services appealing enough for customers to endorse. 4. In charge of advertising and public relations regarding services of the
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send analytical and problem-solving skills Solid customer service attitude Excellent organisational/project
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send analytical and problem-solving skills Solid customer service attitude Excellent organisational/project
quality clients as well as support client value and service communication journeys.
materials to educate and engage prospects and customers. 4. Brand Management: Ensure brand consistency competitor analysis to identify market trends, customer needs, and opportunities for growth. 7. Event webinars, and workshops to promote products and services and build relationships with prospects and partners development, and customer service teams to align marketing efforts with business goals and customer needs. 9
materials to educate and engage prospects and customers. 4. Brand Management: Ensure brand consistency competitor analysis to identify market trends, customer needs, and opportunities for growth. 7. Event webinars, and workshops to promote products and services and build relationships with prospects and partners development, and customer service teams to align marketing efforts with business goals and customer needs. 9