We are seeking an individual with experience in customer experience research, sentiment analysis and social eye for detail and a passion for understanding customer experience in Africa, we encourage you to apply
in-depth market research to identify market trends, customer needs and competitive landscape. • Analyse data closely with cross-functional teams, including R&D, sales/Rx, regulatory affairs and external partners professional relationships. BEHAVIOURAL QUALITIES Organised Ability to build and maintain relationships with
in-depth market research to identify market trends, customer needs and competitive landscape. • Analyse data closely with cross-functional teams, including R&D, sales/Rx, regulatory affairs and external partners professional relationships. BEHAVIOURAL QUALITIES Organised Ability to build and maintain relationships with
launches and promotions Analyse market trends and customer insights to identify new opportunities and target and key performance indicators (KPIs) Enhance customer engagement and loyalty through innovative and to maintain a competitive edge Foster strong relationships with external partners, agencies, and stakeholders partnerships Ensure successful project execution, customer satisfaction, and achievement of Value share targets implementation if approved Foster good working relationships with suppliers to ensure smooth operations Develop
launches and promotions Analyse market trends and customer insights to identify new opportunities and target and key performance indicators (KPIs) Enhance customer engagement and loyalty through innovative and to maintain a competitive edge Foster strong relationships with external partners, agencies, and stakeholders partnerships Ensure successful project execution, customer satisfaction, and achievement of Value share targets implementation if approved Foster good working relationships with suppliers to ensure smooth operations Develop
(strategic and tactical) that have been developed in consultation with key internal and external stakeholders Marketing Candidate Requirements Attributes: ● A relationship builder ● A mature approach ● Passionate about
and content that drive audience resonance, drive customer acquisition through leads, drive innovation within aligned with company objectives. Balance short-term customer acquisition goals with long-term brand-building optimize the customer acquisition funnel, proposing improvements where necessary. Drive new customer acquisition management. Continuously assess customer needs and propose solutions to enhance customer satisfaction. Conduct and monitor competitor activities. Maintain relationships with marketing partners and ensure alignment
and content that drive audience resonance, drive customer acquisition through leads, drive innovation within aligned with company objectives. Balance short-term customer acquisition goals with long-term brand-building optimize the customer acquisition funnel, proposing improvements where necessary. Drive new customer acquisition management. Continuously assess customer needs and propose solutions to enhance customer satisfaction. Conduct and monitor competitor activities. Maintain relationships with marketing partners and ensure alignment
Detailed research reports, including market and customer information on new and potential clients. ● Plan experience ● Practiced in building effective working relationships with clients and work colleagues and uses these
Detailed research reports, including market and customer information on new and potential clients. ● Plan experience ● Practiced in building effective working relationships with clients and work colleagues and uses these