Reference: JHB000347-JG-1 A leader in the ICT services sector is looking for a Digital Marketing Specialist to enhance the company's online presence, drive customer engagement, and increase revenue. This role requires marketing activities that support the company's outbound and inbound lead generation efforts: Integrated marketing deliver content across different platforms Outbound & Inbound digital lead generation: Digital advertising
Reference: JHB000347-JG-1 A leader in the ICT services sector is looking for a Digital Marketing Specialist to enhance the company's online presence, drive customer engagement, and increase revenue. This role requires marketing activities that support the company's outbound and inbound lead generation efforts: Integrated marketing deliver content across different platforms Outbound & Inbound digital lead generation: Digital advertising
marketing activities that support the companys outbound and inbound lead generation efforts:
occasional trips to the camps and safaris to host agents. Technical Competencies and responsibilities Responsible and statistical analysis of results Supervise the agent and guest database Represent the company at local local and international trade shows Host agents on familiarization trips Mentor all the Asst Marketing Manager
occasional trips to the camps and safaris to host agents. Technical Competencies and responsibilities Responsible and statistical analysis of results Supervise the agent and guest database Represent the company at local local and international trade shows Host agents on familiarization trips Mentor all the Asst Marketing Manager
to identify new markets and customers, demand for products and services, and efficacy of existing marketing
products or services, business and industry competition, and prices. Identifies potential new customers; develops
on industry trends, competitor activities, and customer behaviour to inform marketing strategies.
Compile
advertising and email marketingCustomer Relations:
strategies to promote new & existing products or services. Preference will be given to candidates from Pietermaritzburg to identify new markets and customers, demand for products and services, and efficacy of existing marketing products or services, business and industry competition, and prices. Identifies potential new customers; develops on industry trends, competitor activities, and customer behaviour to inform marketing strategies. Compile marketing Customer Relations: Assist in developing and maintaining positive relationships with customers through
fulfilment Ensure customer satisfaction by analyzing customer journeys and surveying customers Manage UG content satisfaction for OBS customers Assist OBS team with analysis and improvement of customer processes and content limited to: Collaborate on developing e-commerce customer experience and operational plan to support business partners Analyse data and performance of e-commerce customer experience to draw performance insights, identify improvements Online customer journey mapping and orchestration & improvement Manage online customer experience
fulfilment Ensure customer satisfaction by analyzing customer journeys and surveying customers Manage UG content satisfaction for OBS customers Assist OBS team with analysis and improvement of customer processes and content limited to: Collaborate on developing e-commerce customer experience and operational plan to support business partners Analyse data and performance of e-commerce customer experience to draw performance insights, identify improvements Online customer journey mapping and orchestration & improvement Manage online customer experience
quality clients as well as support client value and service communication journeys. To develop effective client and on the right platform for their products and services. Key Tasks and Accountabilities: Delivery of CE utilise CE Marketing Channels to market products and services which are client focused; fit for purpose. Manage and In App. Implement the product roadmap for customer engagement in order to inform the creation and objectives through customer centric campaigns. Unlock new customer opportunities to keep customers engaged with