product, materials, services and supply requirements established by various departments within the organisation organisation. Have the ability to understand the customers needs and then use the knowledge to help the company
the daily effectiveness of the overall Product department. The candidate will thus, be a key member of insights into market and customer trends, and to prepare and analyse customer research data, among several
resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the the accurate and timely reporting of customer care department data to identify trends and issues and respond
requirements of different hospital marketing departments Develop and embed relevant marketing policies the leadership manage proposals, communication, service providers, projects, budgets, resourcing and roll-out trust, deliver value and capitalise on positive customer sentiment Drive continuous improvement, identify marketing operations risks Ensure all marketing service providers comply with client's quality standards value proposition to its stakeholders (Doctors, Customers, patients) in collaboration with other marketing
requirements of different hospital marketing departments Develop and embed relevant marketing policies the leadership manage proposals, communication, service providers, projects, budgets, resourcing and roll-out trust, deliver value and capitalise on positive customer sentiment Drive continuous improvement, identify marketing operations risks Ensure all marketing service providers comply with client's quality standards value proposition to its stakeholders (Doctors, Customers, patients) in collaboration with other marketing
projects delivered contributes to improve client/JSE service by providing input on budgets, resources required engaging in activities that build channel and end customer relationships. Understand clients' needs by arranging plan through continuous communication. Ensure customer satisfaction through ongoing engagement with the marketing strategy insight; corporate products and services insights; as well as marketing expectations. Ensure the necessary sign off is obtained by the legal department. Manage brand reputational risk by ensuring that
projects delivered contributes to improve client/JSE service by providing input on budgets, resources required engaging in activities that build channel and end customer relationships. Understand clients' needs by arranging plan through continuous communication. Ensure customer satisfaction through ongoing engagement with the marketing strategy insight; corporate products and services insights; as well as marketing expectations. Ensure the necessary sign off is obtained by the legal department. Manage brand reputational risk by ensuring that
and maintain media relationships. Customer Engagement: Enhance customer loyalty and satisfaction, manage
and maintain media relationships. Customer Engagement: Enhance customer loyalty and satisfaction, manage
Studio and collaborate with Marketing and Digital Departments to ensure the smooth implementation of new c