About our client: Our client is a leading customer experience innovator specialising in creating, developing brands. About the role: As the Team Leader, you will guide a dynamic team focused on advancing AI-powered innovative, data-driven products. You'll drive the team's adaptability and resourcefulness, navigating challenges growth of Expert Raters Manage and coordinate global teams Handle administrative tasks Lead initiatives to expertise in data analysis Collaborate with other Team Leads Requirements: Fluent in German Fluent in English
About our client: Our client is a leading customer experience innovator specialising in creating, developing brands. About the role: As the Team Leader, you will guide a dynamic team focused on advancing AI-powered innovative, data-driven products. You'll drive the team's adaptability and resourcefulness, navigating challenges growth of Expert Raters Manage and coordinate global teams Handle administrative tasks Lead initiatives to expertise in data analysis Collaborate with other Team Leads Requirements: Fluent in German Fluent in English
for the customer operations department, responsible for building customer operation and customer loyalty
Development and management of a customer loyalty programme for the brand and create lifetime activation goals).
Planning and execution of customer events. Support with project and event executions online and offline customer activities
Set up a scoring system for customers to recommend potential potential customers to purchase cars.
Manage all day-to-day activities associated with the overall
Africa
Who are we looking for: Client Service Director
What will you do :Strategic planning
Team leadership
Project management
Financial
minimum of 8-10 years of experience in client service, account management or a related role within a
successful brand strategies
• Strong leadership and team management skills
• Excellent communication
Growth Specialist to revolutionize our customer acquisition strategies and propel us to new heights. Identify target market segments and understand customer demographics. Analyze market trends and competitor execute marketing campaigns aimed at attracting new customers Reporting: Develop and maintain dashboards to and comprehensive data collection and reporting. Customer Onboarding: Streamline the lead conversion process and customer support teams to align growth initiatives with company goals. Provide the sales team with
Growth Specialist to revolutionize our customer acquisition strategies and propel us to new heights. Identify target market segments and understand customer demographics. Analyze market trends and competitor execute marketing campaigns aimed at attracting new customers Reporting: Develop and maintain dashboards to and comprehensive data collection and reporting. Customer Onboarding: Streamline the lead conversion process and customer support teams to align growth initiatives with company goals. Provide the sales team with
an exciting opportunity for a creative marketing leader to bring our vision for the various campaigns and Implement strategy to promote new products and or services Maintain and enhance the contact centre's brand attract prospective customers and retain existing ones Represent the marketing team to cross-functional groups including product management, sales, and customer support Updating senior leadership on the progress the viability of current and existing products/services Collaborate with media organizations and advertising
an exciting opportunity for a creative marketing leader to bring our vision for the various campaigns and Implement strategy to promote new products and or services Maintain and enhance the contact centre's brand attract prospective customers and retain existing ones Represent the marketing team to cross-functional groups including product management, sales, and customer support Updating senior leadership on the progress the viability of current and existing products/services Collaborate with media organizations and advertising
have the ability to work remotely. On occasion the team will be required to get together as a chosen location
Proficiency: Experience using Google Analytics and Amazon Quicksight to uncover insights and drive informed
to seamlessly work with product and engineering teams.
Performance Tracking: Skilful in setting
techniques.
Customer-Centric Approach: Empathy and a focus on enhancing the customer journey, driven
in shaping the e-commerce strategy, optimising customer experiences, and maximising ROI. This role offers the organisation's success. If you're a dynamic leader with a passion for e-commerce and digital marketing Develop and implement e-commerce strategies to drive customer acquisition and retention. Manage budgets and the social media marketing team. Collaborate with cross-functional teams to optimise online merchandising marketing and customer behaviour in Southern Africa. Skills: Exceptional leadership and team management