Who are we: A leading brand consultancy with a strong presence across various industry Africa
Who are we looking for: Client Service Director
What will you do :service, account management or a related role within a
qualification
for an amazing challenge to assist a Boutique consultancy with an email and social media marketing campaign client focus in mind
This short term project is
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send analytical and problem-solving skills Solid customer service attitude Excellent organisational/project
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send analytical and problem-solving skills Solid customer service attitude Excellent organisational/project
materials to educate and engage prospects and customers. 4. Brand Management: Ensure brand consistency competitor analysis to identify market trends, customer needs, and opportunities for growth. 7. Event webinars, and workshops to promote products and services and build relationships with prospects and partners development, and customer service teams to align marketing efforts with business goals and customer needs. 9
materials to educate and engage prospects and customers. 4. Brand Management: Ensure brand consistency competitor analysis to identify market trends, customer needs, and opportunities for growth. 7. Event webinars, and workshops to promote products and services and build relationships with prospects and partners development, and customer service teams to align marketing efforts with business goals and customer needs. 9
/>
Implement strategy to promote new products and or services Maintain and enhance the contact centre's brand communicating the right messaging to attract prospective customers and retain existing ones Represent the marketing groups including product management, sales, and customer support Updating senior leadership on the progress the viability of current and existing products/services Collaborate with media organizations and advertising
Implement strategy to promote new products and or services Maintain and enhance the contact centre's brand communicating the right messaging to attract prospective customers and retain existing ones Represent the marketing groups including product management, sales, and customer support Updating senior leadership on the progress the viability of current and existing products/services Collaborate with media organizations and advertising