Africa
Who are we looking for: Client Service Director
What will you do :service, account management or a related role within a
of the CE communication strategy, understand the Banks market and clients needs and act as an advisor to quality clients as well as support client value and service communication journeys.
Introduction Highly reputable Financial Services firm Description Head of Marketing and Communications Communications, HR Highly reputable Financial Services (FS) firm seeks delivery orientated Lead. Pivotal role to internal reputational issues of the Financial Services firm and its employees. Orchestrate clear and Marketing and Comms Mgt within top Fin Services firm or Agency, leading Bank, ICT or relevant industry. 10 to Comms at Snr level. Preferably from banking or Financial Services etc. Should you be interested in this
Introduction Highly reputable Financial Services firm Description Head of Marketing and Communications Communications, HR Highly reputable Financial Services (FS) firm seeks delivery orientated Lead. Pivotal role to internal reputational issues of the Financial Services firm and its employees. Orchestrate clear and Marketing and Comms Mgt within top Fin Services firm or Agency, leading Bank, ICT or relevant industry. 10 to Comms at Snr level. Preferably from banking or Financial Services etc. Should you be interested in this
HR
Highly reputable Financial Services (FS) firm seeks delivery orientated Lead. Pivotal internal reputational issues of the Financial Services firm and its employees.
Should
to ensure brand consistency and high-quality standards. Ensure strong supplier relationships that deliver cost-effective and timeous outputs to the required standard. Develop and implement an effective promotional resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send Assist sales with updating competitor database in standard format. Assist with planning for company functions
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send Assist sales with updating competitor database in standard format. Assist with planning for company functions
delivered to standard by measuring against the predefined objectives, JSE brand standards and marketing projects delivered contributes to improve client/JSE service by providing input on budgets, resources required engaging in activities that build channel and end customer relationships. Understand clients' needs by arranging plan through continuous communication. Ensure customer satisfaction through ongoing engagement with the work to business is of high standard and conforms to JSE brand standards and marketing best practice
delivered to standard by measuring against the predefined objectives, JSE brand standards and marketing projects delivered contributes to improve client/JSE service by providing input on budgets, resources required engaging in activities that build channel and end customer relationships. Understand clients' needs by arranging plan through continuous communication. Ensure customer satisfaction through ongoing engagement with the work to business is of high standard and conforms to JSE brand standards and marketing best practice