strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health Complete and monitor service provider scorecards as per the SLA (Blitz's, security, cleaning, C&GM) regarding maintenance issues where applicable (security, safety, parking, electricity and water, plumbing operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health Complete and monitor service provider scorecards as per the SLA (Blitz's, security, cleaning, C&GM) regarding maintenance issues where applicable (security, safety, parking, electricity and water, plumbing operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping