strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping compliance to internal controls (e.g. access and keys) Assist with commercial and operational duties (e.g. weekends
To deliver exceptional customer service and maximise selling opportunities through effective people and include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product compliance to internal controls (e.g. access and keys) Assist with commercial and operational duties (e.g. weekends Customer Service Orientation Anticipates and responds to customers' needs fast and effectively. Assists in attracts the client into buying the product or service. People Management Acts as a mentor for individuals
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping compliance to internal controls (e.g. access and keys) Assist with commercial and operational duties (e.g. weekends
To deliver exceptional customer service and maximise selling opportunities through effective people and include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product compliance to internal controls (e.g. access and keys) Assist with commercial and operational duties (e.g. weekends Customer Service Orientation Anticipates and responds to customers' needs fast and effectively. Assists in attracts the client into buying the product or service. People Management Acts as a mentor for individuals