including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly Ensures wanted merchandise is available. If stock levels are not adequate, informs management. Ensures that that shrinkage is kept under control. Leadership roles: Ensures that staff KPIs are monitored and the necessary Previous retail experience / customer service experience. For leadership roles; managerial experience.
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly Ensures wanted merchandise is available. If stock levels are not adequate, informs management. Ensures that that shrinkage is kept under control. Leadership roles: Ensures that staff KPIs are monitored and the necessary Previous retail experience / customer service experience. For leadership roles; managerial experience.