upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps management. Ensures that shrinkage is kept under control. Leadership roles: Ensures that staff KPIs are procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps management. Ensures that shrinkage is kept under control. Leadership roles: Ensures that staff KPIs are procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience