including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
region. The incumbent must be able to enhance customer satisfaction, assist with meeting sales and profitability merchandising, competitor activity, promotions, and customer behaviour. Work closely with the Divisional Retail
region. The incumbent must be able to enhance customer satisfaction, assist with meeting sales and profitability merchandising, competitor activity, promotions, and customer behaviour. Work closely with the Divisional Retail