purpose of the job is to offer exceptional customer service by providing detailed product knowledge and create an appealing shopping environment for customers. To maximise sales by taking ownership of the brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and create an appealing shopping environment for customers. To maximise sales by taking ownership of the brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
Operational effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance management proven track record with providing a great customer service experience
Operational effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance management proven track record with providing a great customer service experience
exceptional customer service by ensuring a world class shopping experience for their customers as well strong demos, etc. Ensure customer shopping experience is in line with the agreed service levels Manage operational information Planning and organizing Attention to detail Customer focus Coping with pressures and setbacks Merchant
exceptional customer service by ensuring a world class shopping experience for their customers as well strong demos, etc. Ensure customer shopping experience is in line with the agreed service levels Manage operational information Planning and organizing Attention to detail Customer focus Coping with pressures and setbacks Merchant
annual budget process. Increase customer count by Log and action customers' complaints daily. Ensure deliveries Strong customer service skills. High level of flexibility. Ability to adapt to different customers. Great
Control /reporting of aftersales KPIs • Manage customer´s service and spare parts request. • monitor &
Assisting customers Retail sales Welcoming customers Processing payments Assist customers with any queries
Assisting customers Retail sales Welcoming customers Processing payments Assist customers with any queries