excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently staffed. To execute customer service initiatives in store that results in a great customer experience, drives drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities
excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently staffed. To execute customer service initiatives in store that results in a great customer experience, drives drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities
excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently staffed. To execute customer service initiatives in store that results in a great customer experience, drives drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
regions. Provide exceptional customer service to internal and external customers Recruit, select, manage and
regions. Provide exceptional customer service to internal and external customers Recruit, select, manage and
regions. Provide exceptional customer service to internal and external customers Recruit, select, manage and
regions. Provide exceptional customer service to internal and external customers Recruit, select, manage and
profitability.
• Reporting
• Ensure Customer Expectations are met.
• Review Mystery shopper
Reinforce a culture of service minded staff to ensure Customer satisfaction.
• Ensure repair turnaround