purpose of the job is to offer exceptional customer service by providing detailed product knowledge and create an appealing shopping environment for customers. To maximise sales by taking ownership of the brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and create an appealing shopping environment for customers. To maximise sales by taking ownership of the brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
Operational effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance management proven track record with providing a great customer service experience
Operational effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance management proven track record with providing a great customer service experience
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
exceptional customer service by ensuring a world class shopping experience for their customers as well strong demos, etc. Ensure customer shopping experience is in line with the agreed service levels Manage operational information Planning and organizing Attention to detail Customer focus Coping with pressures and setbacks Merchant
exceptional customer service by ensuring a world class shopping experience for their customers as well strong demos, etc. Ensure customer shopping experience is in line with the agreed service levels Manage operational information Planning and organizing Attention to detail Customer focus Coping with pressures and setbacks Merchant
oversee store operations, uphold exceptional customer service standards, drive sales, and cultivate an atmosphere Responsibilities: Customer Experience: Create a welcoming and inspiring atmosphere for customers, reflecting Ensure that every customer receives personalized assistance and guidance. Address customer feedback and concerns deliver exceptional sales performance and customer service. Visual Merchandising: Implement visual merchandising for adjustments based on sales performance and customer demand. Staff Leadership and Development: Recruit
responsible for all operations of the store. To ensure service delivery & compliance in all areas of operational budgets. To continually raise the standard of customer service delivery in the store. Industry specific retail shopping patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general