management - staffing, performance management, training & development, employee relations Qualifications
maintained. Co-ordination of maintenance and repair services Protect and secure all company assets in the store Attend to alarm call outs. Customer Services Train staff in customer service Assist customers with enquiries enquiries and complaints. Apply Customer Service principles in a friendly and enthusiastic manner daily. Continuously tasking plans and goals. Encourage, assist, and train employees to become a motivated workforce driving assessments where required. First Aid / Firefighting training
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Department Managers to provide exceptional customer service by ensuring a world class shopping experience for shopping experience is in line with the agreed service levels Manage operational standards and ensure management - staffing, performance management, training and development, employee relations Competencies:
Department Managers to provide exceptional customer service by ensuring a world class shopping experience for shopping experience is in line with the agreed service levels Manage operational standards and ensure management - staffing, performance management, training and development, employee relations Competencies:
merchandising, inventory management, and customer service excellence. Monitor daily store activities to ensure Recruit, induct, train, and onboard new store managers and staff. Provide ongoing training and development
store-related issues promptly. Employee Training: Conduct training sessions for employees to enhance their Disciplinary Processes: Be willing to undergo training in handling disciplinary hearings and procedures Proficiency in handling administrative duties and training programs. Willingness to travel and perform shop
store-related issues promptly. Employee Training: Conduct training sessions for employees to enhance their Disciplinary Processes: Be willing to undergo training in handling disciplinary hearings and procedures Proficiency in handling administrative duties and training programs. Willingness to travel and perform shop
With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image expectations and provide ongoing feedback and training to support team development and performance improvement