upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
Exciting new sports club requires the services of Opererations Assistants interested in Sports and participating Immediately Pro shop/Merchandise Manage stock control/correct pricing Ensure attractiveness of pro shop Facilitate
Exciting new sports club requires the services of Opererations Assistants interested in Sports and participating Immediately Pro shop/Merchandise Manage stock control/correct pricing Ensure attractiveness of pro shop Facilitate
the computer Do a cash up at the end of each day Correct any mistakes that you make on the computer, if
the computer Do a cash up at the end of each day Correct any mistakes that you make on the computer, if
accurate information to ensure availability of the correct stock to meet company sales targets Maximize return
accurate information to ensure availability of the correct stock to meet company sales targets Maximize return
STOCK MANAGEMENT WHILE IN-STORE Teach staff to: correctly count and check all delivered stock keep testers