purpose of the job is to offer exceptional customer service by providing detailed product knowledge and create an appealing shopping environment for customers. To maximise sales by taking ownership of the brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and create an appealing shopping environment for customers. To maximise sales by taking ownership of the brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
To provide high-class customer service and to increase the company's growth and revenue through sales Ensure high levels of customer satisfaction through excellent sales service Maintain outstanding store store Ascertain customers' needs and wants Recommend and display items that match customer needs Welcome Welcome and greet customers Manage point-of-sale processes Actively involved in the receiving of new shipments practices Demonstrated ability to perform customer service duties. Leadership skills
To provide high-class customer service and to increase the company's growth and revenue through sales Ensure high levels of customer satisfaction through excellent sales service Maintain outstanding store store Ascertain customers' needs and wants Recommend and display items that match customer needs Welcome Welcome and greet customers Manage point-of-sale processes Actively involved in the receiving of new shipments practices Demonstrated ability to perform customer service duties. Leadership skills
Operational effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance management proven track record with providing a great customer service experience
Operational effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance management proven track record with providing a great customer service experience
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
initiatives
INVENTORY
CUSTOMER SERVICE
exceptional customer service by ensuring a world class shopping experience for their customers as well strong demos, etc. Ensure customer shopping experience is in line with the agreed service levels Manage operational information Planning and organizing Attention to detail Customer focus Coping with pressures and setbacks Merchant