cross-functionally in Marketing, Customer Development, Consumer Insight, Supply Chain and Sourcing, Commercial collaboration with marketing, consumer insight, and customer teams and with input from Business Units
cross-functionally in Marketing, Customer Development, Consumer Insight, Supply Chain and Sourcing, Commercial collaboration with marketing, consumer insight, and customer teams and with input from Business Units
Tailoring shopper marketing campaigns according to insights from consumers. Overseeing beginning to end multi-channel social media platforms and engage in feedback to customers Analyse, prepare and present reports on social efforts and results as well as providing community insights and trend analyses to the team Update of retail competitions. Public Relations & Customer Service Manage customer database and newsletters, Website
Tailoring shopper marketing campaigns according to insights from consumers. Overseeing beginning to end multi-channel social media platforms and engage in feedback to customers Analyse, prepare and present reports on social efforts and results as well as providing community insights and trend analyses to the team Update of retail competitions. Public Relations & Customer Service Manage customer database and newsletters, Website
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand achieve sales targets and deliver outstanding customer experiences. Set clear expectations and provide while maintaining profitability. Resolve escalated customer issues or complaints promptly and effectively preserving customer satisfaction and loyalty. Implement initiatives to enhance the overall customer experience with a customer-focused mindset. Analytical mindset with the ability to interpret sales data and make
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
the team provides the best customer service by responding to the customers' inquiries and concerns and marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' business' profitability; Analysis of data and understanding of the market trends in the area Reporting Reporting on the DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective mutually beneficial relationships Drive excellent customer service. 3. Maximize and Measure Sales Performance
the team provides the best customer service by responding to the customers' inquiries and concerns and marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' business' profitability; Analysis of data and understanding of the market trends in the area Reporting Reporting on the DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective mutually beneficial relationships Drive excellent customer service. 3. Maximize and Measure Sales Performance
for promotional strategies using sales and pricing data Work and communicate with buyers, suppliers, stores skills Must be committed to providing outstanding customer service R27.58 per hour
for promotional strategies using sales and pricing data Work and communicate with buyers, suppliers, stores skills Must be committed to providing outstanding customer service R27.58 per hour