department meets sales goals, provides excellent customer service, and maintains operational efficiency. The standards. 2. Customer Service: - Provide exceptional customer service and address customer inquiries and positive shopping experience for all customers. - Resolve customer issues and escalate to the Store Manager performance targets. - Analyse sales reports and customer feedback to identify trends and opportunities to increase sales, improve margins, and enhance customer satisfaction. - Manage department budget and control
about retail and service excellence? Are you confident to drive sales and build customer loyalty in order operation of the store and service excellence by driving sales and building customer loyalty in order to meet cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently execute staffed. To execute customer service initiatives in store that results in a great customer experience, drives drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities
about retail and service excellence? Are you confident to drive sales and build customer loyalty in order operation of the store and service excellence by driving sales and building customer loyalty in order to meet cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently execute staffed. To execute customer service initiatives in store that results in a great customer experience, drives drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
Are you passionate about retail and service excellence? Are you confident to manage a store and lead ensure the efficient operation of the store and service excellence by leading and directing the store operations are complete and submitted to HR. To execute customer service initiatives in store and take corrective action action that results in a great customer experience, drives customer loyalty and achieves club card participation opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the
Are you passionate about retail and service excellence? Are you confident to manage a store and lead ensure the efficient operation of the store and service excellence by leading and directing the store operations are complete and submitted to HR. To execute customer service initiatives in store and take corrective action action that results in a great customer experience, drives customer loyalty and achieves club card participation opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the
Are you passionate about retail and service excellence? Are you confident to manage a store and lead ensure the efficient operation of the store and service excellence by leading and directing the store operations are complete and submitted to HR. To execute customer service initiatives in store and take corrective action action that results in a great customer experience, drives customer loyalty and achieves club card participation opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the
a retail store and oversees sales people, customer service representatives and other employees. Retail weekends and holidays and may personally handle customer complaints. . They also must have computer skills skills and be patient with both employees and customers. Retail sales managers must be able to motivate
staff. Ensuring high levels of customer satisfaction through excellent service. Ensure consistency in company
staff. Ensuring high levels of customer satisfaction through excellent service. Ensure consistency in company