Consultant focuses on offering a superior customer service to all customers, emphasising on selling and up-selling up-selling products and the overall ‘Customer Journey'. A key focus of this role is to ensure that sales targets targets are reached and customer queries are resolved through product knowledge, research, and troubleshooting Phoenix, KZN Key Responsibilities: - Offering a superior customer service to all customers, emphasising the overall ‘Customer Journey' - Selling and upselling products to existing and new customers - Reaching
the team provides the best customer service by responding to the customers' inquiries and concerns and identifying cross-sell and up-sell opportunities. KEY RESPONSIBILITY AREAS 1. Drive Profitability Development marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' Reporting on the DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective mutually beneficial relationships Drive excellent customer service. 3. Maximize and Measure Sales Performance
the team provides the best customer service by responding to the customers' inquiries and concerns and identifying cross-sell and up-sell opportunities. KEY RESPONSIBILITY AREAS 1. Drive Profitability Development marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' Reporting on the DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective mutually beneficial relationships Drive excellent customer service. 3. Maximize and Measure Sales Performance
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
fostering a positive work environment.
Key Responsibilities:
o Lead, motivate
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
Company is looking for a Retail Manager in Newcastle Key Responsibilities: Store Operations Management: Ensure profitability. Monitor and analyse sales performance, customer behaviour, and market trends to identify opportunities enhance product knowledge, customer service skills, and sales techniques. Customer Service: Ensure a high high standard of customer service is maintained at all times. Resolve customer complaints and issues promptly Financial acumen and budget management experience - Customer-focused with a passion for delivering outstanding
Company is looking for a Retail Manager in Newcastle Key Responsibilities: Store Operations Management: Ensure profitability. Monitor and analyse sales performance, customer behaviour, and market trends to identify opportunities enhance product knowledge, customer service skills, and sales techniques. Customer Service: Ensure a high high standard of customer service is maintained at all times. Resolve customer complaints and issues promptly Financial acumen and budget management experience - Customer-focused with a passion for delivering outstanding
includes sales, staff, stock and resources management. KEY PERFORMANCE AREAS Ensure sales and costs are in line Support the stores annual budget process. Increase customer count by: - o Making effective use of store promotions role in making home building simple for their customers - o All products price marked accurately and merchandised merchandised correctly Log and action customer complaints daily. Ensure deliveries are actioned promptly Strong customer service skills. High level of flexibility. Ability to adapt to different customers. Great
includes sales, staff, stock and resources management. KEY PERFORMANCE AREAS Ensure sales and costs are in line Support the stores annual budget process. Increase customer count by: - o Making effective use of store promotions role in making home building simple for their customers - o All products price marked accurately and merchandised merchandised correctly Log and action customer complaints daily. Ensure deliveries are actioned promptly Strong customer service skills. High level of flexibility. Ability to adapt to different customers. Great
culturally and nationally. Established standardization of key supplier, contractor and costing specification model sales and category profitability. Focused on customer service excellence. Franchisee KPI achievement brand management activities. Operations advisor on key financial and operational areas such as merchandising Adaptability • Fast Learner • Computer Skills • Customer Service • Ability to Work Under Pressure • Ability
culturally and nationally. Established standardization of key supplier, contractor and costing specification model sales and category profitability. Focused on customer service excellence. Franchisee KPI achievement brand management activities. Operations advisor on key financial and operational areas such as merchandising Adaptability • Fast Learner • Computer Skills • Customer Service • Ability to Work Under Pressure • Ability