initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE i>
level. The successful Candidate will have strong admin. Skills, strong people management, stock management budgets and exceptional customer service. Computer literate (Outlook, MS Word/Excel), including strong numeric units & Gondola runs; Equipment maintained; Customer care results; Safety check audits and fire regulations; administration. Managing customers: Resolving customer complaints; Advising customers; Customer relationships; relationships; Community activities; Customer activities in store; Customer focus groups; Telephone etiquette. Open
scheduling Ensure high levels of customer satisfaction through excellent service Making sure the shop floor enquiries and complaints and monitor customer service Serve customers as needed Maintain outstanding store merchandising standards Report on buying trends, customer needs, etc Propose innovative ideas to increase similar position Familiarity with financial and customer service principles Good math skills with the ability sales statistics Proficient user of MS Office (MS Excel in particular) Leadership and organizational abilities
information technology to record sales figures, for data analysis and forward planning Dealing with staffing and development Ensuring standards for quality, customer service and health and safety are met, resolving health and safety, security issues Responding to customer complaints and comments Promoting the organisation sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues Maintaining the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors
information technology to record sales figures, for data analysis and forward planning