deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
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responsibilities: Ensure daily cash up is checked and correct. Compile daily petty cash, credit memo and voucher aware of the changes. Load customers details correctly on the accounting system. Ensure expiry sheet implementing guidelines given by management and taking corrective action where required. Retail hours will be applicable
responsibilities: Ensure daily cash up is checked and correct. Compile daily petty cash, credit memo and voucher aware of the changes. Load customers details correctly on the accounting system. Ensure expiry sheet implementing guidelines given by management and taking corrective action where required. Retail hours will be applicable
Are you passionate about retail and service excellence? Are you confident to manage a store and lead ensure the efficient operation of the store and service excellence by leading and directing the store operations to HR. To execute customer service initiatives in store and take corrective action that results in a great compliance management procedures Knowledge of Customer service excellence Knowledge of labour legislation and
Are you passionate about retail and service excellence? Are you confident to manage a store and lead ensure the efficient operation of the store and service excellence by leading and directing the store operations to HR. To execute customer service initiatives in store and take corrective action that results in a great compliance management procedures Knowledge of Customer service excellence Knowledge of labour legislation and