upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
customers.
-Scan goods and ensure pricing is correct
-Client liaison in both Afrikaans and En
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to operating procedures. To ensure continuity of service by focusing on own development and product knowledge communication and interaction skills Customer and service orientation Selling skills Merchandising skills
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to operating procedures. To ensure continuity of service by focusing on own development and product knowledge communication and interaction skills Customer and service orientation Selling skills Merchandising skills
Department Managers to provide exceptional customer service by ensuring customer care, a world class shopping customer shopping experience in line with the agreed service levels. Maximize promotional and special events
Department Managers to provide exceptional customer service by ensuring customer care, a world class shopping customer shopping experience in line with the agreed service levels. Maximize promotional and special events
experience within FMCG / Food & Beverage Product, service knowledge and understanding of category management