purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance management proven track record with providing a great customer service experience
effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance management proven track record with providing a great customer service experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
responsible for all operations of the store. To ensure service delivery & compliance in all areas of operational To continually raise the standard of customer service delivery in the store. Industry specific retail patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general
Business Analysis Exposure to Retail / Client Services environment is essential At least 5 years' experience continuous improvement teams, preferably in a service or operational / retail environment. Project management the process of providing excellent operational service (efficient, effective and qualitative), turnaround
Business Analysis Exposure to Retail / Client Services environment is essential At least 5 years' experience continuous improvement teams, preferably in a service or operational / retail environment. Project management the process of providing excellent operational service (efficient, effective and qualitative), turnaround
Performance
CUSTOMER SERVICE